phone 01324 883305
Photogold is committed to supplying products of the highest quality. All products come with a 100% satisfaction guarantee . If you are not satisfied with your purchase please return it in its original condition for a full refund .
All of our photographs are
produced on premium quality paper . Prints up to 16.6 by
11.7 inches are printed on Epson 10 year lightfast paper .
Larger prints are produced on Kodak Professional Paper .
Each picture comes with a full money back guarantee. If you
are not completely satisfied with your purchase, return it
in its original condition within 30 days for a full
Certificates of Authenticity
Please note that a Certificate of Authenticity can be supplied for most limited edition prints . Some of the older editions do not have a certificate of Authernticity . To check on a particular print please phone Photogold on 01324 883305 or fill in an online enquiry form
All products come with a 30 day money back guarantee . If you are not satisfied with your purchase please return it in its original condition for a full refund .
Ordering from Photogold is easy
Q. What sort of quality are the photos which you sell ?
The photographs which Photogold sells are high quality
prints made on premium paper .
Q. What do the photographs and posters cost ?
Some prices vary for special offers . For the most up-to-date information , please
Please note the base currency for transactions is pounds sterling. The price in dollars depends on the exchange rate .
Q. How can I order and pay for photographs?
A. Photographs can be ordered online , by phone on phone 01324 883305. Payment can be made by credit card, cheque ( in pounds sterling) , Western Union Money Transfer or postal order. We accept Access , Visa and Switch . All orders are sent with a receipt enclosed.
Q. Does the company deliver outside the UK?
A. Yes , we deliver to the USA, Canada, Australia . Deliveries to other countries are made , subject to standard security procedures,
Q. Is it safe to order products on the Internet?
Credit card details are kept securely and can not be
accessed by any unauthorised parties. If you do not want to
order online you can order by
Q. If I order a picture how can I be sure I will get it?
A. Photogold is committed to providing customer service of the highest standard. In addition to the product guarantee, a credit card order gives extra safeguards. If you order a picture and do not receive it your credit card company will give a refund without question.
Q. How long does delivery take?
Posters are sent within 24 hours of receipt of order.
Photograph sizes 5 by 7 inch up to 16 by 11 are sent by
first class post within 2 working days of receipt of the
Q. If I have a problem with an order or want to know a delivery time who do I contact?
Please contact Customer Services with any query. Customer
Services can be contacted onphone 01324 883305 between 9
am and 6 pm Monday to Friday , by fax on
Q.Can I have a framed / mounted print?
A. We are now introducing a range of mounted photographs in a variety of sizes.Photogold does not sell framed photographs.If you order a mounted picture you have the option of picking the frame of your choice for it at a local framer.
Q. What is the number for Customer Services?
A. Customer Services can be contacted onphone 01324 883305 between 9 am and 6 pm Monday to Friday , or e-mail at firstname.lastname@example.org. Calls cost standard BT rates.
Q. Who set up the company?
A . Photogold is a company set up by photographer David Rankin in 1998 to market his landscape pictures. David has set up his own digital studio to scan, edit and print his images.
Q. What are the terms of the contract when I buy something from Photogold?
A. The information on this page constitute the terms and conditions of the contract between the customer and Photogold.This does not affect the consumer's statutory rights. In the event of any legal dispute , the law of Scotland will apply.
Photogold uses industry standard security SSL to protect customers information . SSL - secure sockets layer - ensures your personal details are kept secure . If you have any questions or concerns about security on this website please contact Security Manager David Rankin onphone 01324 883305 or email email@example.com
Ordering is easy
Photogold does not sell or pass on information supplied by customers or visitors to the site to any third party.
If you have any questions about our products, please contact us for further information.
Phone 01324 883305
40 Dunvegan Place,Polmont, Falkirk FK2 0NX (UK)
All text copyright photogold.co.uk 1998 - 2009 , all rights reserved