online since 1998
Q. Who set up Photogold and why ?
A . Photogold is a company set up by photographer David Rankin to market his landscape pictures. David has set up his own digital studio to scan, edit and print his images.
Q. What are Photogold's aims?
A. Photogold's aim is to sell photographs of the highest quality of the beautiful scenery and historical castles of Scotland.
Q What products does the company sell?
A. Photogold sells colour photographs and posters of Scotland's scenery and castles. Each photograph is printed on to Kodak professional paper to give a superb quality glossy print.
Q. What sort of quality are the photos which you sell ?
A. The photographs which Photogold sells are high quality prints made on Kodak professional paper . The image you see on the website is low resolution and unfortunately does not convey the quality of the print you will receive .
Q. How can I order and pay for photographs?
A. Photographs can be ordered online , by phone on Freephone 0800 7818988 (UK) or 1-888-EXCITE2 , extension 1234 718944.Payment can be made by credit card, cheque ( in pounds sterling) or postal order.All orders are sent with a receipt enclosed.
Q Are the products guaranteed?
Photogold is committed to supplying products of the highest
quality. Each picture comes with a full money back
guarantee. If you are not satisfied with your purchase,
return it in its original condition within 30 days for a
full refund. Personalised photos can not be refunded unless
there is a defect or damage to the photo in transit. This
guarantee does not affect the consumer's statutory
rights.Photogold is now a member of the Which Webtrader
scheme , set up to protect consumers buying products
follows the Which? Webtrader
Q. Do you guarantee value for money?
A. We offer a unique range of top quality products at competitive prices . We also guarantee seven special offers every day of the year.
Q. Does the company deliver outside the UK?
A. Yes , we deliver to the USA, Canada, Australia and most countries in the world.
Q. Is it safe to order products on the Internet?
A. Credit card details are kept securely and can not be accessed by any unauthorised parties.
Q. If I order a picture how can I be sure I will get it?
A. Photogold is committed to providing customer service of the highest standard. In addition to the product guarantee, a credit card order gives extra safeguards. If you order a picture and do not receive it your credit card company will give a refund without question.
Q. If I have a problem with an order or want to know a delivery time who do I contact?
A. Please contact Cutomer Services with any query. Customer Services can be contacted on 01324 718944 between 9 am and 6 pm Monday to Friday , by fax on 0845 2818980 or e-mail customer services.
Q. What are the terms of the contract when I buy something from Photogold?
A. The information on this page constitute the terms and conditions of the contract between the customer and Photogold.This does not affect the consumer's statutory rights. In the event of any legal dispute , the law of Scotland will apply.
A.This privacy statement has been compiled to demonstrate our firm commitment to privacy. The following discloses the information gathering and distribution practices for this Web site.
Photogold is committed to safeguarding the privacy of our users while providing the
highest possible quality of service. We will only use the information that we collect about
you lawfully (in accordance with the Data Protection Act 1998) and according to the
Which? Web Trader Code of Practice. If you have any requests concerning your
personal information or any queries with regard to these practices please contact
Photogold does not sell ,pass on or transfer any personal details or e-mail addresses to any third party.
Registration for Gift Club
The Photogold Gift Club requires members to register and give us contact information - their name and email address.Members can unsubscribe at any time.
Contact information from the registration forms is used to get in touch with the customer when necessary.
Our site uses an order form for customers to request information, products, and services. We collect contact information
(like their email address), and financial information (like their account or credit card numbers).
Contact information from the order forms is used to get in touch with the visitor when necessary.
Financial information that is collected is used to bill the user for products ordered.
All information collected is for internal administration purposes only and is never divulged to outside parties.
The Photogold mailing list is maintained and held by a company in the USA.
This site contains links to other sites. Photogold is not responsible for the privacy practices or the content of such
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: firstname.lastname@example.org
Q. Is the company a member of any trade associations?
A. The company is a member of the Loch Lomond, Stirling and the Trossachs Tourist Board. It is featured in the Crafts & Shopping section of the 2000 Tourist Board Visitor Guide.
More details about prices and delivery times are in our shopping guide
If you have any questions about our products, please contact us for further information.
Your Site with Overture and appear on the top of search
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All pictures on this site are the copyright of Photogold. None of the pictures may
be copied , downloaded or used in any way without the express written
permission of Photogold.
Phone 0403 387626 / 01324 718944
Fax 0845 2818980
40 Dunvegan Place,Polmont,Falkirk FK2 0NX (UK)
All pictures copyright Photogold 2000-5