Safe online shopping

Please fill in our contact form if you have any comments or questions about Photogold.co.uk or phone 01324 883305 (UK)

Safe shopping guarantee

Customers may have concerns about ordering online . This page gives information about Photogold' s policies on Adherence to the terms of the Sale of Goods Act, the EU Distance Selling Regulations and the EU Directive on Privacy and Electronic Communications;

Conforming to the Data Protection Act 1998;
Providing security for the processing of credit card transactions;
physical location and contact details for themselves on their website;
displaying the total price consumers must pay for goods including delivery costs and provide a clear explanation of the delivery procedures;
email policy for marketing purposes;

Customers may be concerned about whether it is safe to give credit card details over the Internet . Secondly , many customers outside the UK are concerned about methods of delivery .

1 . Ordering by credit card

This site uses industry standard Secure Sockets Layer technology to enable customers to place orders securely . Credit card details can only be accessed by authorised company personnel . However if you do not want to place an order online , there are 3 options.

1 . Order by phone 01324 883305

2 . Order by mail . Our address is 40 Dunvegan Place , Polmont , Falkirk FK2 0NX, UK
.
Payment can also be made by Paypal .

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2. Delivery guarantee

Orders are sent by first class post. Orders to countries outside the UK are sent by airmail . For added protection , we recommend choosing International Registered Delivery which includes insurance and tracking . If you do not receive goods ordered , please contact Customer Services to report this . Occasionally the postal service does not manage to deliver the order . If this happens , the order will be reprinted . In all cases , we will ensure that the order is delivered or a full refund will be made . Delivery queries must be made within 30 days of the order being placed .

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If you are unsure how to order, don't know how the shopping cart works, want to know how to pay even if you don't have a credit card or any other problem then this section is designed to help .

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shop guide

All text copyright photogold 2009

This privacy statement has been compiled to demonstrate our firm commitment to privacy. The following discloses the information gathering and distribution practices for this Web site.

Photogold is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) . If you have any requests concerning your personal information or any queries with regard to these practices please contact us or phone 01324 883305

Photogold does not sell ,pass on or transfer any personal details or e-mail addresses to any third party.

Photogold runs a newsletter . Subscribers receive this on an opt in basis. Photogold does not send unsolicited information to visitors.

Our Site uses cookies to keep track of your shopping cart.

Order Forms

Our site uses an order form for customers to request information, products, and services. We collect contact information

(like their email address), and financial information (like their account or credit card numbers).

Contact information from the order forms is used to get in touch with the visitor when necessary.

Financial information that is collected is used to bill the user for products ordered.

All information collected is for internal administration purposes only and is never divulged to outside parties.

The Photogold mailing list is maintained and held by a company in the UK.

External Links

This site contains links to other sites. Photogold is not responsible for the privacy practices or the content of such

Web sites.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: service@photogold.co.uk

Q. What is your policy on security ?

A. Photogold uses industry standard security SSL to protect customers information . SSL - secure sockets layer - ensures your personal details are kept secure . If you have any questions or concerns about security on this website please contact Security Manager David Rankin on 01324 883305 or email us

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